Weight Loss Challenge
What are wellness challenges?
Custom challenges do not have a personalised objective to reach in the form of a goal percentage. The goal of a custom challenge could be to eat healthier, to sleep better or to do a specific exercise. Depending on the goal of the challenge, players will have to complete certain actions for a specific duration during the challenge, e.g., post a photo exercising 5 times during a week for 4 weeks.
How can I earn trophies?
Certain actions inside the App are rewarded with trophies, such as: sending invitations to your friends to join FITCASH, sharing the your progress, posts to the social feed or uploading a profile picture. All players who participates in the challenges can accumulate trophies.
What can I do with the trophies?
You can see your total amount of trophies in the profile section of the app, and in the store you will be able to exchange these for premium rewards. Each item in the store has a trophy price, and a specific availability. Once you've accumulated enough trophies, you will be able to redeem the reward.
Can I redeem more than one reward?
You can redeem as many rewards as you wish, being the same one or not, only if you have enough trophies accumulated in your profile, and as long as the item is still available.
How do I redeem a reward in the store?
By clicking the button “Redeem” for the item you would like to purchase with the earned trophies, a pop up shows with the details to redeem the item, in some specific cases an email will be with the premium reward access.
I couldn't redeem a reward, but my trophies were deducted from my account. What should I do?
Please contact FITCASH at firstname.lastname@example.org, add your email/mobile number and the issue encountered, FITCASH team will respond to incidents as soon as possible.
How can I contact FITCASH?
Players can address their claims or requests for information to FITCASH by using any of the following methods:
● Sending a letter to the postal address:
Crowd Media BV
Piet Heinkade 95B
● Sending an email to email@example.com
FITCASH will respond to complaints and requests received as soon as possible.
How can I unsubscribe?
If you wish to cancel your subscription, an email should be sent to firstname.lastname@example.org